To be recognised as a world-class Business Chamber and a united voice of business in Ethekwini / Durban.
To contribute towards creating a conducive economic and business environment in eThekwini and beyond as well as providing services specifically relevant to small and large business in the region.
The strategic objectives of the Durban Chamber of Commerce and Industry have been laid out according to the Value, Communication, Operation Strategic Diagram and will be implemented specifically per defined stakeholder.
1. Lobbying and Representation
To create a platform to effectively and adequately communicate with and lobby all levels of government and other strategic stakeholders on behalf of the eThekwini business community.
2. Economic Growth
To facilitate and promote economic growth in the region in partnership with strategic stakeholders.
To provide opportunities for Members of small and large business to interact in a meaningful way that adds value to all stakeholders.
To provide current and relevant commerce industry information timeously.
To promote SMME growth through mentorship, enterprise development and business skills training.
a) To restructure and redesign current service offerings to add real value to members.
b) Evaluate and discontinue services that are not adding sufficient value to members.